Question 1

Can Create ‘N’ Play help with getting planning permission/change of use?

Accepted Answer

We have many years of experience and are aware of many of the issues and requirements of local planning authorities. In many cases, applying for planning is a straight forward process and the first port of call should be your local council. The local council will usually be happy to give you an idea of what the requirement for your building will be and if they would look at leisure use favorable. However, if you feel there will be issues and planning is not going to be straight forward there is no substitute to engaging a local planning consultant, who often not only knows the local development plan, but is also familiar with the local planning committee.

Question 2

How much will the indoor play equipment cost?

Accepted Answer

Generally our equipment works out to be roughly 20% cheaper than equipment manufactured from other suppliers within Australia. However, it obviously depends on exactly what size the equipment is and what kind of equipment is included. Electronic interactive equipment for example will cost more than passive soft play.

Question 3

What can Create ‘N’ Play offer that other manufacturers cannot?

Accepted Answer

Create ‘N’ Play supplies equipment to all four corners of the globe and competes with manufacturers all over the world. As such Create ‘N’ Play adopts influences and new unique ideas all the time before any other manufacturer. Whether, it is our electronic ball cannon targets or our Spider Pain our products are unique and our competitors find it difficult to produce this equipment at a price that is affordable to most customers.

Question 4

Do Create ‘N’ Play include installation?

Accepted Answer

Create ‘N’ Play is all about allowing the customer to choose. Create ‘N’ Play provides installation through our own teams of fully trained and insured installers. However, we appreciate that some customers might like to use their own installation teams. Prices are available for the full play centre including installation or just for the equipment.

Question 5

Will Create ‘N’ Play design my play area for me?

Accepted Answer

Create ‘N’ Play has experienced designers and consultants who will advise you. Our consultants are some of the most experienced in the industry and have helped to design award winning play areas all around the world. They will translate your dreams and wishes into something our designers will turn into beautiful 3D designs.

Question 6

How much will it cost for Create ‘N’ Play to produce a design for me?

Accepted Answer

Although we will make sure that you are serious about your indoor play project. Create ‘N’ Play does charge a small fee for its digital 3D designs. Please expect 10-14 working days to complete your digital design.

Question 7

How quickly can Create ‘N’ Play manufacture my system?

Accepted Answer

Depending on the size of your indoor play area it may take 8 weeks to manufacture it. However, as we make all our play areas overseas it will take another 4-6 weeks for delivery.

Question 8

Is Create ‘N’ Play equipment safe?

Accepted Answer

Create ‘N’ Play equipment is being used all over the world and especially Australia. We strictly follow International Play Equipment Manufacturers Association (IPEMA) and Australian Standard guidelines for designing and manufacturing. We put safety in the first priority and maintain a proactive approach to safety compliance.

Question 9

What after service support do Create ‘N’ Play provide?

Accepted Answer

Create ‘N’ Play provides a 12 month guarantee for all their equipment against material and manufacturing faults. If you should need help Create ‘N’ Play will arrange for replacement parts and maintenance during this time. After your first 12 months Create ‘N’ Play are very happy to provide you with a maintenance agreement or provide you with the contact details of local indoor play area maintenance companies.

Question 10

Can Create ‘N’ Play design custom themes for me?

Accepted Answer

Yes, Create ‘N’ Play has a host of very accomplished graphic designers who can produce theming to suit you. Or perhaps you have developed you own theme that you want to incorporate in the design.

Question 11

How can I be sure that my design is safe?

Accepted Answer

We can arrange for our play systems to be inspected by local playground safety inspection companies. if any issues are highlighted these are resolved before the play area opens.

Question 12

Create ‘N’ Play installs its equipment with a method called premium line what is this?

Accepted Answer

Create ‘N’ Play installs by tying the netting to the steel and then wrapping the steel in tuff pad. Although this takes a little longer this is much neater than tying the netting to the padding as all frayed ends of the net and twine will be hidden from sight and children’s fingers.

Question 13

How can I get spare parts at short notice?

Accepted Answer

Create ‘N’ Play can supply spares to you immediately.

Question 14

Where can I see touch and feel Create ‘N’ Play product for myself?

Accepted Answer

If you would like to visit one of our customer’s sites please contact us and we will arrange for you to visit the site most convenient to you. Our Sales Consultants can also provide you with product samples for most of the materials that are used in our indoor soft play equipment.

Frequently Asked Questions